Help! I'm being asked for an admin password on an MHC-owned computer

Summary

If you're using an MHC-owned computer where you're not a local administrator, you may have challenges installing software because you don't have an administrator password.

Body

Quick Fix: If you are prompted for an admin password, please submit the software installation request form. LITS will handle the installation for you, often remotely.

Overview

MHC-owned computers are managed to ensure security and stability. If you lack local administrator privileges, you will be unable to install software or modify system settings independently.

Common scenarios

Students: Using borrowed laptops from the Circulation Desk or Saftey Net Fund
Faculty and staff: Needing software in labs, classrooms, or on shared office workstations

How to Proceed

Submit a Request: Complete the MHC software installation request form.
Review and installation: LITS will review the request and deploy the software securely.

Why the restriction?

Limiting admin access protects the network from security threats and ensures that shared devices remain reliable for everyone.

Details

Article ID: 18979

Created

Fri 2/13/26 12:08 PM

Modified

Tue 2/17/26 1:45 PM

Related Services / Offerings

Related Services / Offerings (1)

Software installation requests

Request installation for software on MHC-owned computers (labs, classrooms, shared offices) or licensed academic titles on personal devices. Note that non-college software is subject to review and approval.