How to find details about your MHC-assigned computer(s) and other computers for whom you are the main contact

Summary

Self-service access to details about your MHC computer and other computers for whom you are the primary contact.

Body

Overview

If you're listed as a computer's owner in the LITS asset management system, you can access the following information about it at any time: 

  • Serial number
  • Computer name
  • Product model and supplier
  • Asset tag / Service tag number*
  • Where LITS thinks it's located on campus
  • Expected replacement date

 

Find your computer information

  1. Log into the AskLITS portal (this website) if you aren't already
    1. Use the Sign In link in the top right hand corner of this page
    2. If prompted, entering your MHC username and password and complete Duo MFA
  2. Select your name in the top right hand corner of this page
  3. Choose My Profile
  4. Navigate down to the My Assets section
  5. Select the asset of your choice to show more details
screenshot of the "my assets" section of an AskLITS portal profile page
 
 

Not seeing the computer(s) you expected? 

If you are looking for the expected replacement date or other information for a computer that isn't listed in your AskLITS portal profile, submit a computer consultation request

Details

Details

Article ID: 10133
Created
Fri 8/2/24 10:10 AM
Modified
Tue 3/11/25 2:31 PM

Related Articles

Related Articles (1)

MHC's employee computer policy for purchasing new machines and replacing existing ones.

Related Services / Offerings

Related Services / Offerings (3)

Connect with our IT asset management team for guidance on computer replacement(s), timeline(s), and eligibility; recommended device specifications; computer accessories; funding source(s); and more!
LITS provides computers to MHC faculty and staff to support the academic, research, and administrative work of the College.
LITS funds one primary employee-assigned computer per employee when computer usage is required as part of a position's job responsibilities. Extra computers are procured and supported by LITS but must be purchased with department, grant, or research funds.