How to download and install GlobalProtect VPN

Install and configure GlobalProtect on your devices.

Overview

MHC's VPN provider, GlobalProtect, is installed by default on all laptop computers that LITS provides. It can also be installed on personally-owned devices running the following operating systems: Windows, macOS, Android, and iOS.

Use the instructions below to install and configure GlobalProtect on your devices.

Download the right installer file

Next steps for computers

Initial software download and installation

1. Download the GlobalProtect client using the appropriate installer link above.
2. Open the installer file from your downloads folder.
3. Follow the install prompts.

If at any point you are struggling to successfully download the VPN software, try using a different web browser, ie. Firefox, Safari, Chrome, Microsoft Edge. 

Configure and connect

1. Select the GlobalProtect globe icon 

   • Windows: Find this in your task bar (bottom right side of the desktop screen). If you don't see it, you may need to select the up arrow first to view more icons.

   • macOS: Find this in your computer's menu bar (near the WiFi symbol) 

2. Select Get Started
3. Enter vpn.mtholyoke.edu as the portal
4. Choose Connect
5. Follow these instructions to finish connecting to the VPN.

Next steps for mobile devices

Initial software download and installation

Find and install the GlobalProtect app for your device using the app store links above.

Make sure that the author of the app you install is Palo Alto Networks.

Configure and connect

1. Open the app.
2. Enter the portal address: vpn.mtholyoke.edu
3. Follow these instructions to finish connecting to the VPN.