How to update your MHC Account recovery email address

Overview

Your recovery email address is the one that will be used when you attempt a password reset using the forgot password form. Make sure that you keep this address up to date so that you can reset your MHC Account password at your convenience.

How do I know what my recovery email address is?

• New students prior to setting one yourself: The email address you provided to the Admissions office for your application
• Current students: The personal email address you've maintained on the MyProfile page in my.mtholyoke
• Current faculty and staff: The home contact email address you've maintained in Workday
• Five College and Simmons students: Your home institution email address
• Dual enrollment high school students: The email address you provided to MHC as part of your enrollment
• Alums:  The personal email address you provided the Alumnae Association or Advancement  

Students: Update your recovery email address in my.mtholyoke

1. Log into my.mtholyoke with your MHC username and password
2. Navigate to the myProfile section in the Self Service menu
3. Scroll down to the Email Addresses section, where you should find your MHC email address as your “primary” email and your recovery email address listed as “other”
4. Select the pencil icon to edit your recovery email address
5. In the dialog box that appears, provide an updated email address
6. Choose update email

Faculty and staff: Update your recovery email address in Workday

1. Log into Workday
2. Search "Change My Home Contact Information" in the main search bar
3. Scroll down to the Email section
   • Though you can also update other contact information on this page as well
4. To remove an existing email address
   1. Select the icon
   2. To undo this action, select the back arrow 
5. To edit an existing email address
   1. Select the pencil icon 
   2. Make your changes
   3. Select the checkbox to confirm the changes or the back arrow to undo them
6. To add a new email address
   1. Select Add
   2. Check the "Primary" box if the new email address should be considered your primary home email address
   3. Enter the new email address in the email address field
   4. Choose the visibility of the address
      1. Select Private if the email address should only be visible to eligible staff in HR and LITS
      2. Select Public if you want anyone who is able to view your Workday profile to be able to view it
   5. If you want to leave a note for yourself about this email address, select the down arrow next to Details and write a note in the "Notes" box
   6. Select the checkbox to confirm the new email or the back arrow to go back and not add it
7. To finalize the changes that you've made, select Submit at the bottom of the page