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Instructions for students who have requested to complete Duo multi-factor authentication via SMS text message.
Overview
Students who don't have a compatible mobile device or who don't wish to use the Duo mobile app may request to complete Duo authentication via SMS text message instead. Once a student has been set up with Duo SMS, they can follow the instructions in this article to complete Duo authentication with an SMS code.
Steps
- Go to the login screen for the system you want to log into that requires Duo multi-factor authentication
- Enter your MHC username and password
- When prompted for Duo authentication, choose Other Options
- Then choose SMS
- You'll receive a text message on your phone with a Duo authentication code that is valid for 10 minutes
- Enter that code on the Duo authentication screen
- You should then be redirected to the system you were logging into