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This how-to article is to help you restart your department's MFD.
Overview
When a machine is not working as expected, the first line of defense is to always restart the device. The Canon MFDs sometimes need a reboot. In particular, please follow these instructions if your MFD shows an error "connecting to server."
How to restart an MFD
- Use the power button to turn off the MFD

- Unplug the power & network cables from the wall
- Wait 60 seconds
- Plug the power & network cables back in
- Use the power button to turn the MFD back on
- The MFD screen should return to normal and allow you to send print jobs
- Check to assure the network cord is "snug" at each end