Instructions on how to force a restart for an unresponsive iPad in Kiosk Mode. This process will not erase your data.
If your iPad is frozen or unresponsive, you can force it to restart. This does not delete any of the content.
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Quickly press and release the Volume Up button (the one closest to the top button).
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Quickly press and release the Volume Down button (the one farthest from the top button).
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Press and hold the Power button (top button).
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Continue holding the Power button for approx. 10 seconds even if you see the power off slider appear.
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Release the POWER button only when the display turns off. This step should take no longer than 20 seconds, if the device does not turn off start from step 1 and try again, all the steps must be completed fairly quickly.
If you have questions, contact the Technology Help Desk or email helpdesk@mtholyoke.edu.