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Categories (9)
Academic & Research Technologies
LMS, data analysis applications, GIS, text analysis, web hosting, media editing applications, VR, citation management tools, and more.
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Accounts, Passwords, & OneCard
Info about your MHC Account, password resets, account security, OneCard access, etc.
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Administrative Systems & Reporting
Administration, support, and implementation of college administrative and data systems (Workday, Colleague, Informer, Business Objects, and more.)
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Information Security
Articles related to information security, including data handling procedures, dealing with phishing and spam, multi-factor authentication, etc.
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Library Resources & Equipment
Articles about borrowing course reserves, books, articles, archival materials, laptops, chargers, cameras, tripods, projectors, and more.
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Communication & Collaboration Tools
Email, calendaring, video conferencing, campus telephones, data storage, and more.
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Hardware, Software, & Printing
Articles about laptop and desktop computers, keyboards, mice, software and more. Print from your computer or mobile device. Make copies or scan to email. Procurement, asset lifecycle management.
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WiFi & Internet Access
Articles related to connecting to the campus network from on and off campus.
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Spaces to Study & Work
Articles about study carrels, computer labs, campus office space, and remote work.
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Articles (3)
Pinned Article
Get started at MHC
A getting started guide for new students, faculty, and staff.
How to open a support ticket
Not sure where to start? This article explains how to go about getting help or requesting a service via the AskLITS client portal.
How to view and engage with your tickets
Follow these instructions to familiarize yourself with how to view and update the tickets you've opened in the AskLITS portal.
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