Service Catalog

Categories (11)

Academic & Research Technologies

LMS, data analysis applications, GIS, text analysis, web hosting, media editing applications, VR, citation management tools, and more.
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Accounts, Passwords, & OneCard

Logging into your MHC account, password resets, 2-step verification and account security, OneCard accounts & access.
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Administrative Systems & Reporting

Administration, support, and implementation of college administrative and data systems (Workday, Colleague, Informer, Business Objects, and more.)
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Information Security

Phishing reports, computer and identity protection, and other services that provide security, data integrity, and compliance for institutional activities.
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Library Resources & Equipment

Get course reserves, books, articles, archival materials, laptops, chargers, cameras, tripods, projectors, and more.
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Communication & Collaboration Tools

Email, calendaring, video conferencing, campus telephones, data storage, and more.
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Consultations, Training, & Class Visits

Engage LITS staff for library, teaching, research, archives, EIT Accessibility, procurement, and tech consultations and classroom visits.
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Hardware, Software, & Printing Support

Laptop and desktop computers, keyboards, mice, software and more. Print from your computer or mobile device. Make copies or scan to email. Procurement, asset lifecycle management
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Spaces to Study & Work

Browse and (where possible) reserve study spaces, carrels, computer labs, meeting rooms, and more.
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Student Research Support

Get help brainstorming a research topic, evaluating and using information, and finding and citing sources for a course paper, thesis project, or archival research project.
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Wi-Fi & Internet Access

Connect your devices to the campus network via wifi, ethernet, or VPN.
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Services (3)

AskLITS portal feedback

Have feedback about the AskLITS portal? Let us know!

Digital Accessibility review

A digital accessibility review is conducted by Mount Holyoke's Digital Accessibility Coordinator to provide feedback on how a software product, web page, document, or course content meets or fails to meet WCAG 2.2 standards and the steps that can be taken to remediate the barriers.

General support / get help

Not sure where to start or just need some general help? Use this service to connect with LITS staff to get your questions answered.