How to resolve the "Macros Disabled" error in Microsoft Word on macOS computers

Issue

These instructions are to help you correct the Microsoft Word error: "The function you are attempting to run contains macros or content that requires macro language support. When this software was installed, you (or your administrator) chose not to install support for macros or control."

This just means that you need a new install of the software.

Resolution

1. Open the Self-Service app
2. Type Office in the search bar
3. Select 'Remove MS Office 2016/2019 - Completely'
   • Choosing the “completely” one instead of the “gently” one ensures that pesky preferences files that are causing the error you’re experiencing are removed
4. Give the computer some time to uninstall the software
5. Restart the computer
6. Once the computer powers on again, open the Self-Service app
7. ​​​​​​​Type Office in the search bar
8. Select Install Office Apps
9. After the software is fully installed, please create a new document, save, and close it out
10. Then try to reopen the document again