Initial troubleshooting steps for issues logging into MHC Financial Aid Online (aka PowerFAIDS Net Partner).
Overview
MHC Financial Aid Online (aka PowerFAIDS Net Partner) is the online student portal that streamlines communication between MHC students and the Student Financial Aid offices.
Student log in instructions:
Students should log on to Financial Aid Online using your current MHC username and password at the student Financial Aid Online log in screen.
Helpful hint: bookmark this link for easy future access!
If you encounter log in issues at the Financial Aid Online portal, try resetting your MHC password.
Family log in instructions:
Family members of MHC students should use the family Financial Aid Online log in screen to log on to Financial Aid Online (it's a different link from the student one).
If a family member encounters login issues at the Financial Aid Online portal, they can try using the "Forgot your User ID" or "Forgot Your Password" links on the Financial Aid Online portal home page.
Need additional support?
If family members need help after that, please contact the Student Financial Services Office directly. They are the ones who manage the Financial Aid Online system for Mount Holyoke College and will be best able to help.
Contact info:
Mount Holyoke College
Student Financial Services
16 Skinner Hall
50 College Street
South Hadley, MA 01075
413-538-2291 (phone)
413-538-2512 (fax)
sfs@mtholyoke.edu