The DisplayLink software is used with the DisplayLink dock. The software is already installed on new MHC Apple computers. Windows computers do not need to install this software.
Overview
The DisplayLink dock and software allow Macbooks with M1, M2, and M3 chips to connect to multiple external monitors.
Where to find this
If you need to install the DisplayLink software, please open the Self-Service application. It's usually located on the dock or can be found in the Applications folder.
Where to start
- In the Self-Service application, under the Browse folder on the left side, select Graphics & Video.
- Select Install under the DisplayLink icon.
- After the software is installed, a Screen Recording window will pop up. Select Open System Settings. Make sure that the DisplayLink Manager is turned on. You may be prompted to enter the password you use to log into the computer.
- Choose Quit & Reopen.
- Now plug the dock in via the USB-C port. When you plug the dock in you’ll see a window asking for permission for the dock to connect to your computer. Select Allow.
- Expect that there will be a delay between when you choose Allow and when your screen shows up on the monitors. Please wait about 15 seconds without clicking on anything.
- If your computer is plugged into its charger, you may now close the lid to use just the 2 external monitors. You may also keep the laptop open as a 3rd display.
- If you need to rearrange your display, open System Settings, and select Displays > Arrange.
Gotchas & pitfalls
- Please have your charger plugged into the computer while using the DisplayLink dock as it draws a lot of power.
- If you run into any issues, try restarting your computer as a first step.
- Make sure the cord from the dock is all the way seated in the USB-C port.
- The dock has a power switch, make sure that is ON (there will be a blue light on the front of the dock if it's on).