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Wi-Fi & Internet Access
Guest WiFi support
Guest WiFi support
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MHC-Public is an alternative WiFi network on campus for guests to connect to the internet.
Issue details
Issue Title
A short description to explain the issue you're experiencing.
When have you experienced internet connection issues?
What devices are affected?
my computer
my phone or tablet
my other device
someone else's computer
someone else's other device
Clear
How have you been attempting to connect?
Which network(s) have you tried to connect to?
eduroam
lyonnet-encrypt
mhc-public
wired ethernet connection
Clear
MAC address of affected device(s)
The MAC address is a network identifier for the network component of an electronic device. It's like a street address for your smartphone, computer, or game console, but instead of using a number and street name, it uses a series of hexadecimal characters. For some network problems, knowing the MAC address is the best way to troubleshoot.
The MAC address will look something like this: d6:e1:eb:15:f1:1b
Here's where to find it:
- In your devices Setup or Settings, under Network or Network Configuration
- On the box your device came in
- Sometimes you can view or print a configuration page
- You can google the device, e.g. "where to find Canon printer 5644 MAC address”
Additional details
The full details of the issue you're experiencing, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Requestor information
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Verification Code