Return IT equipment to LITS

faculty staff computer return drop-off

IT equipment that came from LITS should be returned to LITS.

What is it?

There are many reasons that you may be returning IT equipment to LITS, including but not limited to:

returning employee-assigned devices upon employee departure
returning out-dated computers
e-cycling old department equipment
returning short term media and technology equipment loans from the Circulation Desk and/or Media Services

Departing employees: Faculty and staff who are departing the College must return their employee-assigned computer and other devices to LITS on their last day of work or shortly thereafter. See the MHC employee computer policy and the LITS guide for departing faculty and staff for more details. Shared office computers do not need to be returned to LITS when an employee leaves.

Computer replacements: If you're returning a computer to LITS as part of replacing it with a new employee-assigned or shared office computer, there's no need to open a separate ticket for the return. LITS will include the process of reclaiming your old device in our workflow for getting you the new machine.

Who can use it?

MHC faculty and staff
Anyone who's borrowed media or tech equipment from the Circulation Desk or Media Services

How do I return IT equipment to LITS?

Computers that were assigned directly to employees or were set up as departmental machines should be returned to the Technology Help Desk.

Laptops and other portable tech equipment can be dropped off at the Technology Help Desk. Remember to bring any related chargers!
Desktop computers and other large/bulky computer equipment can be picked up if requested ahead of time.
Remote employees are expected to ship MHC-provided equipment back to LITS.

Short term media and tech equipment loans from the Circulation Desk and Media Services should be returned to the service desk where they were originally checked out.

Hours/Availability

Drop equipment off anytime the relevant desk is open:

Equipment pickup is dependent on staff availability.

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