How to check your student printing balance and request a printing refund

Overview

Find out how much free printing you have left for the semester and request refunds for print jobs that didn't print or that were incorrectly charged.

Requests can be submitted 24/7 and will be fulfilled during regular business hours when the College is open.

Check student free printing balance

  1. Log in to PaperCut with your MHC username and password. 
  2. Once successfully logged in, you will see your balance displayed under Summary.

Request printing refund

  1. Log in to PaperCut with your MHC username and password.
  2. Select Recent Print Jobs to view your recently released print jobs.
  3. Identify the job that did not print properly and select Request Refund.

Details

Article ID: 264
Created
Wed 7/19/23 9:49 AM
Modified
Fri 9/15/23 4:57 PM

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MHC students and their family members can use these instructions to add money to the MHCXpress account on student OneCards.
How to check your OneCard account balances and review transactions
Use these instructions to see how much money is in your MHCXpress account, how many Dining Dollars you have left, and review past transactions.
Printing costs
An overview of campus printing costs.
What happens to my OneCard balance at the end of the year/when I graduate?
What happens to money on your OneCard at the end of the semester, end of the year, and when you graduate?

Related Services / Offerings (2)

OneCard funds information and refund requests
In addition to providing access to campus buildings, MHC OneCards also have debit functions including: dining dollars, printing money, and the MHCXpress account.
Student printing support
Students can print from personal computers or campus lab computers to the multi-function devices (MFDs) across campus.