Articles related to LITS-provided computers and recommendations for personal computers.
Your computer is a critical tool for your academic and professional work at Mount Holyoke College. Whether you’ve got a College-owned or personal computer, you want it to last as long as possible.
Basic information about how to manually check for updates on macOS and Windows, as well as general information about checking for application updates.
Self-service access to details about your MHC computer and other computers for whom you are the primary contact.
Instructions on how to force a restart for an unresponsive iPad in Kiosk Mode. This process will not erase your data.
Basics of using podium computers -- starting with macOS
How to check time, time zone, and location services settings on MHC computers.
Checklist for preparing for a computer replacement, with links to detailed articles.
Initial troubleshooting steps to try when your personally-owned macOS computer is not behaving properly.
LITS's general recommendations for incoming students looking for guidance on computer purchases. Plus information about educational discounts!
Guidance for MHC faculty and staff who are moving offices and have questions about moving their computer and phone.
The DisplayLink software is necessary to have installed on your laptop in order to use a DisplayLink docking station. MHC faculty and staff members who have two external monitors will need the software installed on their MHC-issued laptop in order for the displays to function with the docking station.
Information about when LITS can push an enrollment trigger to an MHC-owned Mac and why it may be necessary, and how to follow the prompts to complete the necessary enrollment.
Local computer repair vendors that LITS recommends for personal computer repairs.
LITS recommendations for webcams, headsets, desktop speakers, laptop and iPad cases and screen protectors, and laptop risers.