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There are lots of different verification methods that you can configure for your MHC Duo account. LITS recommends that everyone have at least 2 methods set up in order to minimize the likelihood that you need to reach out for support when your devices change.
Guidance on how getting a new phone can affect your ability to complete Duo verification when logging into your MHC Account.
Answers to frequently asked questions about Duo multi-factor authentication at MHC.
Instructions to help NEW users enroll in Duo for the first time and configure the Duo Mobile app with Duo Push notifications.
Instructions on how to help users update their Duo Mobile app to the latest version.