Email support

What is it?

LITS can help you troubleshoot email issues. 

Please note that LITS supports accessing MHC Gmail on the web (via Chrome, Firefox, or Safari) and on Android and iOS email apps. We do not support desktop email applications like Apple Mail, Mozilla Thunderbird, etc.


Who can use it?

  • MHC students, faculty, and staff
  • MHC emeritus and retired faculty
  • MHC affiliates
  • Dual-enrollment high school students
  • MHC alums


How do I get it?

Use the "Get email help" button on this page. 



Tech support for email questions is available when the Technology Help Desk is open.


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Get email help

Related Articles (4)

Understand who to contact if you have a question about large campus email list membership and sending permissions.
Log in instructions for MHC Google accounts.
Instructions for managers and owners of large automated campus email lists (ex faculty-a, staff-l, facstaff-l, etc) who need to set someone up to be able to post to the list or remove someone from the list.
Forgotten your Mount Holyoke College Account password, or just need to reset it? Resetting your MHC Account password using the instructions below will change your password for Google Mail and Apps, Moodle, my.mtholyoke and all services that require MHC credentials.


Service Offering Id: 286
Mon 7/24/23 4:43 PM
Fri 6/7/24 3:41 PM