How to download and install GlobalProtect

Overview

MHC's VPN provider, GlobalProtect, is installed by default on all portable laptop computers that LITS provides. It can also be installed on personally-owned Windows and macOS computers and mobile android and iOS devices. Use the instructions below to install and configure GlobalProtect on your devices.

On this page

• Install GlobalProtect on Windows and macOS computers
• Install GlobalProtect on Android and iOS devices

Windows and macOS computers

Initial software download and installation

1. Download the GlobalProtect client:

   • From off campus, you can download the software for your computer here.
     • Log in with your MHC credentials
     • Choose "GlobalProtect Agent" in the top right
     • Choose the installer file right for your machine (most PCs will use the 64 bit version)
   • From on campus, log into your MHC Google account and download the software here:
     • Software for macOS 
     • Software for Windows (most computers running Windows 10 and newer)

2. Follow the install prompts. 

   • If at any point you are struggling to successfully download the VPN software, try using a different web browser, ie. Firefox, Safari, Chrome, Microsoft Edge. 

Configure and connect

1. Open the GlobalProtect Software Panel and enter the portal address: vpn.mtholyoke.edu

   • Windows: Your globe icon ​​​​​ is on the bottom right in your task bar. Select the globe icon > the hamburger menu  > and then select Settings. Choose Add and enter vpn.mtholyoke.edu > Save.

   • macOS: Your globe icon  on the top right of your screen. Select the globe icon > the hamburger menu  > and then select Settings. Choose the plus sign (+) and add vpn.mtholyoke.edu > Save.

2. Follow these instructions to connect to the VPN.

Android and iOS mobile devices

Initial software download and installation

Find and install the GlobalProtect app for your device:

• Mobile App for Android
• Mobile App for iOS

Note: Make sure that the author of the app you install is Palo Alto Networks.

Configure and connect

1. Open the app.
2. Enter the portal address: vpn.mtholyoke.edu
3. Follow these instructions to connect to the VPN.