How to update your MHC Account recovery email address

Overview

The recovery email address you maintain in my.mtholyoke is the one that will be used when you attempt a password reset using the forgot password form. Make sure that you keep this address up to date so that you can reset your MHC Account password at your convenience.

How do I know what my recovery email address is?

• Student applicants or new students not yet on campus: The email address you provided to the Admissions office for your application
• Current students, faculty, or staff: The email address you've maintained on the MyProfile page in my.mtholyoke, following the instructions below
• Five College and Simmons students: Your home institution email address
• Dual enrollment high school students: The email address you provided to MHC as part of your enrollment
• Alums:  The email address you provided the Alumnae Association or Advancement  

Update your recovery email address

1. Log into my.mtholyoke with your MHC username and password
2. Navigate to the myProfile section in the Self Service menu
3. Scroll down to the Email Addresses section, where you should find your MHC email address as your “primary” email and your recovery email address listed as “other”
4. Select the pencil icon to edit your recovery email address
5. In the dialog box that appears, provide an updated email address
6. Choose update email