Search9 Results

Answers to frequently asked questions about Duo multi-factor authentication at MHC.

There are lots of different verification methods that you can configure for your MHC Duo account. LITS recommends that everyone have at least 2 methods set up in order to minimize the likelihood that you need to reach out for support when your devices change.

An introduction to multi-factor authentication and the two systems that MHC uses to protect accounts: Google 2-step verification and Duo MFA.

Do I use my full MHC email address or just my username? Which password do I use? How do I get to the login screen? What about 2-step verification?

Guidance on how getting a new phone can affect your ability to complete Duo verification when logging into your MHC Account.

Instructions to help NEW users enroll in Duo for the first time and configure the Duo Mobile app with Duo Push notifications.

Instructions on how to help users update their Duo Mobile app to the latest version.

Instructions for students who have requested to complete Duo multi-factor authentication via SMS text message.

An introduction to 2-step verification and instructions for enrolling your MHC Account in Google 2-step verification.