This document provides instructions for getting started with Google Takeout and using it in common scenarios. (If you are looking to transfer all your email in Gmail and files you own in Drive to a personal (non-MHC) Google account, refer to
Getting Started With Google Takeout Transfer.)
Overview
Google Takeout is a tool developed by Google that allows you to export and download a copy of various types of data currently stored in your Google account, like Drive or Mail. You can store the data locally on your computer or upload the data to another third-party cloud storage service.
(If you are looking to transfer all your email in Gmail and files you own in Drive to a personal (non-MHC) Google account, refer to Getting Started With Google Takeout Transfer.)
Note: Google Takeout does not maintain sharing or permissions on files and folders that are exported.
Your export request can take a few minutes to several days to process, depending on the type of data, how much data you’re exporting, and how many people are using the tool at the same time.
Google provides this service "as is" and without administrative support. LITS has no ability to diagnose or assist with problems you might encounter.
Table of Contents
First Steps
To begin, you should consider which types of data you want to export from your MHC Google account. For example, Google Takeout lets you pick which folders in Drive you’d like to export if you do not want to copy your entire Drive. In this case, you should organize the Drive files you’d like to export into folders you can select in the tool before starting the export process.
Tip: It is recommended to separate your exports into separate requests by service. For example, one request for Gmail data, one for Drive data, etc. It has been noted that if one of the services goes down or fails during the export, Takeout will cancel the export, and you will have to restart the process.
After deciding which types of data you want to export and organizing it as appropriate, you can proceed with logging in to the tool.
- Go to Google Takeout. (It is recommended to use a Google Chrome browser.)
- (If applicable) log into your MHC Google account.
Once you’re logged in, Google services that have your data are automatically selected on the Google Takeout page.
- If you would like to proceed by manually picking and choosing the data you’d like to export, follow the instructions provided by Google.
- If you would like to follow steps for specific scenarios, refer to the sections in this documentation that follow and are applicable (including exporting/downloading Google Drive files, exporting Google data to Dropbox, exporting/downloading Google Mail, and exporting/downloading other Google data (Calendar, Contacts, and Photos)).
Export & Download Your Google Drive (My Drive) Files
If you would like to export and download only your Google Drive files to your personal computer or other non-MHC storage services, follow the instructions below.
Note: Google Takeout only provides download access to Google Drive files that you have created in your My Drive. Files stored in Google shared drives or owned by others (and shared with you) are not included in your Takeout export request.
- Follow the instructions in the First Steps section.
- Choose Deselect all in the upper-right corner of the Products section.
- Scroll down the page and find Drive. Check the box beside Drive.
- Choose Advanced settings, and then check the boxes for both options under Additional Files. Select OK.
- Choose All Drive data included. The tool will display all folders in your My Drive. You can keep the “Include all files and folders in Drive” box checked or uncheck it and select the specific folders you’d prefer to export. Select OK.
- Scroll to the bottom of the page and choose Next step.
- Leave the default “Send download link via email” selected. (If you would like instructions for exporting to Dropbox, refer to the section below.)
- Leave Frequency set to Export once.
- You can adjust the file type and size of your export under File type & size. The defaults are .ZIP and 2GB.
- Choose Create export.
A confirmation of your choices and the date when your Google Takeout export is expected to start will display.
Refer to Next Steps for additional information on what happens next and how to proceed after submitting your Takeout data export request.
Export Your Google Data to a personal Dropbox or Microsoft OneDrive
If you would like to export your Google data to your personal (non-MHC) Dropbox or Microsoft OneDrive account, follow the instructions below. You can also choose to download your Drive files to a personal computer.
You can also use these instructions to export to a different personal (non-MHC) cloud storage service that Google offers in the tool (such as Microsoft OneDrive). Simply choose the service from the Destination drop-down menu in step 8 instead of Dropbox. However, remember that you must have enough storage space in whichever cloud storage service account you choose. Otherwise, if your export exceeds that, it will fail.
Note: Google Takeout only provides download access to Google Drive files that you have created in your My Drive. Files stored in Google shared drives or owned by others (and shared with you) are not included in your Takeout export request.
- Follow the instructions in the First Steps section.
- Choose Deselect all in the upper-right corner of the Products section.
- Scroll down the page and find Drive. Check the box beside Drive.
- Choose Advanced settings, and then check the boxes for both options under Additional Files. Choose OK.
- Choose All Drive data included. The tool will display all folders in your My Drive. You can keep the “Include all files and folders in Drive” box checked or uncheck it and select the specific folders you’d prefer to export. Choose OK.
- Check the boxes beside each additional service you’d like to include in your data export and customize as desired.
- Scroll to the bottom of the page and choose Next step.
- Select Add to Dropbox from the Destination drop-down menu.
- Leave Frequency set to Export once.
- You can adjust the file type and size of your export under File type & size. The defaults are .ZIP and 2GB.
- Choose Link accounts and create export.
- You will be redirected to a Dropbox login page to give Google access to export your files to your personal Dropbox account. Enter your personal email address and password to log in to your personal Dropbox and select Sign in.
- You will be redirected to a page for authenticating to your Dropbox account. This action gives Google permission to export data to that account. If you have already authorized Google to access your Dropbox account in the past, you may be taken to a page to review your current exports. You should notice your Drive export is either in progress or completed.
Refer to Next Steps for additional information on what happens next and how to proceed after submitting your Takeout data export request.
Export & Download Your Google Mail
If you would like to export and download only your Google Mail to your personal computer, follow the instructions below.
- Follow the instructions in the First Steps section.
- Choose Deselect all in the upper-right corner of the Products section.
- Scroll down the page and find Mail. Check the box beside Mail.
- Choose All Mail data included. The tool will display all mail labels in your Gmail. You can keep the “Include all messages in Mail” box checked or uncheck it and select the specific labels you’d prefer to export. Choose OK.
- Scroll to the bottom of the page and choose Next step.
- Leave the default “Send download link via email” selected.
- Leave Frequency set to Export once.
- You can adjust the file type and size of your export under File type & size. The defaults are .ZIP and 2GB.
- Choose Create export.
A confirmation of your choices and the date when your Google Takeout export is expected to start will display.
Refer to Next Steps for additional information on what happens next and how to proceed after submitting your Takeout data export request.
Export & Download Other Google Data
If you would like to export and download data other than Google Drive (such as Calendars, Contacts, and Photos) to your personal computer or other non-MHC storage services (that aren’t listed as an export location), follow the instructions below.
Note: Google Takeout only provides download access to a) Google Calendars, for which you have the “Make changes and manage sharing” permission assigned to you (including those you’ve created), b) Google Photos that you have uploaded to your Photos library and any photos you’ve saved from a
Partner Sharing connection (even if they are not owned by you or taking up space in MHC Google), and c) Google Contacts and contact photos you’ve added, as well as contacts saved from your interactions in Google products such as Gmail.
- Follow the instructions in the First Steps section. (If you have already done so, continue to step 2.)
- Choose Deselect all in the upper-right corner of the Products section.
- Scroll through the page and check the boxes beside each service whose data you’d like to include.
- The most common services include Calendar, Contacts, and Photos:
- Check the box beside Calendar. Choose All calendars included. The tool will display all calendars you created in Google Calendar. You can either keep them all selected or select Deselect all and select specific calendars you’d prefer to export. Choose OK.
- Check the box beside Contacts. Choose vCard format. The tool will give you the option to choose which file format you’d like to use to export your contacts. If you intend to use the export with macOS or iOS devices, then keep the default vCard format setting. Otherwise, open the drop-down menu and select CSV for use with Microsoft Outlook or another personal Google account. Choose OK.
- Check the box beside Google Photos. Choose All photo albums included. The tool will display all albums you have in your account. You can either keep them all selected or select Deselect all and select specific albums you’d prefer to export. Choose OK.
Important: If you have
Partner Sharing enabled, and the setting to save partner sharing photos to your account is set as “All photos” or “Photos of selected people,” Google will automatically include those albums in your export
even if you do not own them, and they do not take up space in your MHC Google account. If you would like to not export them, please turn off Partner Sharing before starting the export. You can turn it back on after the export is complete.Content goes here
- Scroll to the bottom of the page and choose Next step.
- Leave the default “Send download link via email” selected.
- Leave Frequency set to Export once.
- You can adjust the file type and size of your export under File type & size. The defaults are .ZIP and 2GB.
- Choose Create export.
A confirmation of your choices and the date when your Google Takeout export is expected to start will display.
Refer to Next Steps for additional information on what happens next and how to proceed after submitting your Takeout data export request.
Next Steps
Your export request can take a few minutes to several days to process, depending on the type of data, how much data you’re exporting, and how many people are using the tool at the same time. ITS has no insight into this process and is unable to assist with Takeout. Please wait until you receive the email notification from noreply@google.com containing a link for downloading your data or viewing your data in Dropbox.
Caution: While you wait for your export to complete, do not retry the same Takeout request, as it will result in a duplication of effort/data and could create confusion. However, you can immediately submit another Takeout request for additional Google data types (e.g., Contacts, Calendars, Email, etc.). You do not need to wait for your other Google Takeout request to complete.
You should always compare your Google Takeout data with the original data still in your MHC Google account to ensure everything has been exported properly. If Takeout fails or data is missing, either try the Takeout process again or manually download your files/folders from Drive to your desktop. (You can also manually export your Google Calendars and Contacts and export your Photos to a personal Google account.)
Important: Google Takeout does not delete the data you exported from your MHC Google account. You will need to go back to your account and
manually delete all of the data that is no longer needed in Google.
If you submitted a Takeout export request to…
Download your Drive files
- When you receive the email notification from Google, select each download link to save each .ZIP file. There may be several.
- Find the downloaded .ZIP files on your computer and extract each one (Windows / Mac).
- For every file, you will notice a .JSON file. The .JSON file contains all the metadata for each file, including the creation date, modification date, and permission information. The file itself (not the .JSON one) does not contain the associated metadata except the creation date. (The .JSON format is a simple text format that can be read by any text editor or word processor (like Microsoft Word).)
- You can store your Google Takeout data locally on your computer or upload it to another cloud storage service, like a personal (non-MHC) Google or Dropbox account or other non-MHC cloud storage service.
Export your Drive files to Dropbox
- When you receive the email notification from Google, select View in Dropbox. You will be asked to log in to your personal Dropbox account. (If you are already logged in, you will be taken directly to your Dropbox account.)
- Your Takeout files should be stored in the following file path in Dropbox: All files > Apps > Google Download your Data
You can move the Takeout files from that folder to any other location in your account.
Download your Google Mail
- When you receive the email notification from Google, select Download your files.
- Find the downloaded .ZIP files on your computer and extract each one (Windows / Mac).
- Google Takeout provides email in the .MBOX format. The .MBOX format is a simple text format that can be read by any text editor or word processor (like Microsoft Word). This can be useful if you only need to keep your email for archival purposes. You can also import the .MBOX files into any third-party mail client that supports the format or special purpose programs for transferring email between accounts.
Note: LITS does not assist with importing email to third-party mail clients or personal accounts. If you would like to do so, refer to the third-party vendor’s documentation.
Download your Google Calendars
- Calendars usually become available for download quickly due to the general size of calendar files, but your experience may vary.
- When you receive the email notification from Google, select Download your files.
- Find the downloaded .ZIP files on your computer and extract each one (Windows / Mac).
- Google Calendar files are in the .ICS format. You can import them into other personal (non-MHC) Google accounts or any calendar program that supports this format.
Note: LITS will not assist with importing calendars to third-party clients or personal accounts. If you would like to do so, refer to the third-party vendor’s documentation.
Download your Google Photos
- When you receive the email notification from Google, select each download link to save each .ZIP file. There may be several.
- Find the downloaded .ZIP files on your computer and extract each one (Windows / Mac).
- For every file, you will notice a .JSON file. The .JSON file is only useful if you have added any information like captions or descriptions to the photos/videos within Google Photos. The information about where and when a photo was taken and any camera settings are stored in the photo/video file and not a .JSON file. (The .JSON format is a simple text format that can be read by any text editor or word processor (like Microsoft Word).)
- You can store your Google Takeout data locally on your computer or upload it to another cloud storage service, like a personal (non-MHC) Google or Dropbox account or other non-MHC cloud storage service.
- If you would like to upload your exported photos/videos to a personal (non-MHC) Google Photos account:
- Go to Google Photos and log in with your personal (non-MHC) Google account.
- Select Import and then Computer.
- Find your extracted .ZIP Takeout folders and select all of the photos/videos you want to import.
Download your Google Contacts
- Contacts usually become available for download quite quickly due to the general size of contact files, but your experience may vary.
- When you receive the email notification from Google, choose Download your files.
- Google Contact files will either be in the .VCF or .CSV file format, depending on which format you chose while going through the Takeout process.
- .VCF is best for macOS or iOS apps.
- .CSV is best for Microsoft Outlook or another personal Google account.
- Your download may include multiple folders, representing different sources of contacts. Each folder will contain the images that are included with each contact (.JPG files) and a single .VCF or .CSV file containing the actual contacts.
- Although the download includes the contacts’ profile pictures, they are not associated with the corresponding contacts and may or may not appear when you import the .VCF/.CSV files, which is dependent on the program that is importing them.