Understand multi-factor authentication at MHC

Overview

Mount Holyoke College uses several multi-factor authentication (MFA) systems to protect MHC Accounts: Google 2-step verification and Duo MFA.

This article provides an introduction to MFA and directs users to resources for using Google 2-step and Duo MFA at MHC. 

 

What is multi-factor authentication?

Multi-factor authentication (MFA), also called two factor, 2Step, or 2-step verification, is an important tool for keeping your online accounts secure. With multi-factor authentication enabled, logging into an online account becomes a multi-step process. You’ll need BOTH something you know (your username and password) AND access to something you have (ex. your phone) to log into an online account that is secured with multi-factor authentication. 

There are lots of ways that you can complete your second step: 

  • Receive a one-time code via text, phone call, email, or third party app
  • Enter a one-time code from a list you have pre-printed
  • Insert a USB device

 

How does it protect your data?

If your password gets leaked or stolen, bad actors will try to use it to take over control of your account. However, if you have multi-factor authentication enabled they’ll hit a wall because they won’t have access to your other verification methods. 

 

Google 2-step verification @ MHC

All MHC Google accounts are required to be enrolled in Google 2-step verification. Get started with our Google 2-step enrollment instructions.

 

Duo MFA @ MHC

Other systems at MHC (like Workday) use Duo MFA as their multi-factor authentication system. Get started with our Duo enrollment instructions.

 

Need help with MFA?

Create an MHC Account access support ticket

 

LITS recommends MFA on personal accounts too!

LITS highly recommends that you set up multi-factor authentication on all your online accounts (everything from social media to online banking, and more).

We’ve provided links below to MFA setup instructions for common online accounts that you may have. 

I need help logging in / completing MFA Print Article

Related Articles (5)

Instructions to help NEW users enroll in Duo for the first time and configure the Duo Mobile app with Duo Push notifications.
Answers to frequently asked questions about Duo multi-factor authentication at MHC.
Instructions for users who need to manage their Duo-enabled devices and configure additional verification methods.
There are lots of different verification methods that you can configure for your MHC Duo account. LITS recommends that everyone have at least 2 methods set up in order to minimize the likelihood that you need to reach out for support when your devices change.
An introduction to 2-step verification and instructions for enrolling your MHC Account in Google 2-step verification.

Related Services / Offerings (1)

Password resets, MHC Account setup, logging in, Google 2-step/Duo MFA support, etc.