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- Knowledge Base
- Accounts, Passwords, & OneCard
- Passwords & MFA
Instructions to help NEW users enroll in Duo for the first time and configure the Duo Mobile app with Duo Push notifications.
- Knowledge Base
- Accounts, Passwords, & OneCard
- Passwords & MFA
An introduction to multi-factor authentication and the two systems that MHC uses to protect accounts: Google 2-step verification and Duo MFA.
- Knowledge Base
- Accounts, Passwords, & OneCard
- Passwords & MFA
Answers to frequently asked questions about Duo multi-factor authentication at MHC.
- Knowledge Base
- Accounts, Passwords, & OneCard
- Passwords & MFA
What to do if you got a new phone and need to activate Duo Mobile on it.
- Knowledge Base
- Accounts, Passwords, & OneCard
- Passwords & MFA
Instructions for users who need to manage their Duo-enabled devices and configure additional verification methods.
- Knowledge Base
- Accounts, Passwords, & OneCard
- Passwords & MFA
There are lots of different verification methods that you can configure for your MHC Duo account. LITS recommends that everyone have at least 2 methods set up in order to minimize the likelihood that you need to reach out for support when your devices change.
- Knowledge Base
- Accounts, Passwords, & OneCard
- Passwords & MFA
Instructions for students who have requested to complete Duo multi-factor authentication via SMS text message.