Campus telephone setup requests

faculty staff avaya phone telephone extension

What is it?

MHC provides campus telephones to faculty and staff who need them to complete their work. LITS staff administer the phone system and configure and install phones.

Supervisors should submit a request from this service in the following circumstances:

You've hired a new employee whose office is already set up with a phone, and you need it and the extension to be reassigned to them from a previous employee
You've hired a new employee whose office does not have a phone in it, and you'd like a new phone and/or extension to be provided for them
Someone on your team needs to be given a different extension than what they currently have
You or one of your employees has an analog phone that is not working and needs to be replaced with a VOIP phone

If you are moving campus offices but maintaining your current department affiliation:

with a VOIP phone: You may be able to take your phone with you. Just unplug it from the wall and plug it back in in your new office location. It should boot right back up.
with an analog phone: Have your supervisor/department coordinator request a phone reassignment for you. Analog phone extensions are tied to their location and can't be moved.

If you're changing departments/positions at the College, your new supervisor/department coordinator may want to submit a phone reassignment on your behalf to set you up with a new extension.

Who can use it?

MHC staff supervisors on behalf of their employees/reports
Academic department coordinators on behalf of faculty in their department

How do I get it?

Request new phone setup or phone reassignment using the "Request New or Reassigned Phone" button on this page.

Hours/Availability

Phone reassignment and setup requests are processed during regular business hours when the College is open.

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Based on your interest in this service, we think you may also be interested in the following LITS services:

Request New or Reassigned Phone

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