How to restart your Avaya phone

Overview

Use these instructions for restarting an Avaya desk model J179 telephone.

Steps

Restarting your Avaya phone

  1. Turn the telephone upside down.
  2. Remove the power cord (if there is one), and the Ethernet cable closest to the blinking light from the underside of the telephone.
  3. Wait a full 15 seconds for the telephone to completely turn off.
  4. Re-connect the cord/cables that were removed.

The telephone should complete the start-up cycle within 2 minutes and be available for use.

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Related Articles (6)

Answers to frequently asked questions about the Avaya Softphone application.
Log into your MHC voicemail and record your name/your department's name.
Instructions to set main and temporary voicemail greetings.
Instructions for forwarding voicemails from your campus telephone to your MHC email inbox.
Self-service options for resetting your MHC voicemail password.
Setting your Avaya phone to forward calls to your cell phone.

Related Services / Offerings (2)

Supervisors can request a new phone or extension reassignment for their employees.
Having trouble with your campus telephone, the Avaya softphone application, or just have a question? LITS is here to support you!