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When is a new employee's account created and how do you know? Getting a OneCard. Useful links to share with them.
Instructions to set main and temporary voicemail greetings.
Self-service options for resetting your MHC voicemail password.
Diagrams and descriptions of the four different ways that your VoIP phone and computer may be connected to power and internet.
Instructions for employees with campus telephones for finding the extensions for their colleagues.
For users running into the error while attempting to set up the Avaya Softphone app.
Instructions for restarting an Avaya phone.
Setting your Avaya phone to forward calls to your cell phone or another phone number.
Answers to frequently asked questions about the Avaya Softphone application.