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When is a new employee's account created and how do you know? Getting a OneCard. Useful links to share with them.

For users running into the error while attempting to set up the Avaya Softphone app.

Instructions to set main and temporary voicemail greetings.

Instructions for employees with campus telephones for finding the extensions for their colleagues.

Diagrams and descriptions of the four different ways that your VOIP phone and computer may be connected to power and internet.

Setting your Avaya phone to forward calls to your cell phone.

Instructions for restarting an Avaya phone.

Self-service options for resetting your MHC voicemail password.

Answers to frequently asked questions about the Avaya Softphone application.