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Instructions for getting set up with the Avaya IX Workplace application (softphone).

Self-service options for resetting your MHC voicemail password.

Instructions to manage main and temporary voicemail greetings as well as the name associated with the extension.

Instructions for employees with campus telephones for finding the extensions for their colleagues.

For users running into the error while attempting to set up the Avaya Softphone app.

Answers to frequently asked questions about the Avaya Softphone application.

Diagrams and descriptions of the four different ways that your VoIP phone and computer may be connected to power and internet.

Instructions for restarting an Avaya phone.

Setting your Avaya phone to forward calls to your cell phone or another phone number.