How to reset your MHC voicemail password

Overview

Need to reset your MHC voicemail password? There are a few different ways to reset it yourself. 

 

In the Avaya IP Office user portal

  2. Log in with your phone username (usually the same as your MHC username) and your Avaya IP Office user portal password (the password you use to log into the Avaya softphone application)
  3. On the left side menu, click on the down arrow next to the gear  to access settings 
  4. Choose the person icon  to access your profile
  5. On the Profile page, find Voicemail Code
  6. Enter a new 6-digit+ voicemail password
  7. Choose Save
 

On an Avaya VoIP phone

Avaya VoIP phone
  1. On your campus telephone select the envelope button
  2. Enter your current MHC voicemail password
  3. Select Passcode
  4. Enter your current MHC voicemail password again
  5. Enter a new voicemail password
  6. Choose Save
Request voicemail password reset Print Article

Related Articles (6)

Check your MHC voicemail
Use the instructions below to check your MHC campus telephone's voicemail from wherever you are!
How to restart your Avaya phone
Instructions for restarting an Avaya phone.
Set up and manage MHC voicemail greetings and names
Instructions to manage main and temporary voicemail greetings as well as the name associated with the extension.
Set up call forwarding on your campus telephone
Setting your Avaya phone to forward calls to your cell phone or another phone number.
Set up voicemail on your campus telephone
Log into your MHC voicemail and record your name/your department's name.
Turn on voicemail to email forwarding
Instructions for forwarding voicemails from your campus telephone to your MHC email inbox.

Related Services / Offerings (1)

Voicemail support
Request voicemail password resets.