Email support and new email group requests

What is it?

Google Mail (Gmail) is Mount Holyoke College’s official email app and offers a full range of email features, including organizing emails with multiple labels, creating filters for automatic email handling, creating individual contact groups and flagging emails in a variety of ways for follow-up.

Our Google G-Suite for Education service provides you with an email address with Google’s many useful features. We recommend you take the time to familiarize yourself with Google Mail’s useful features by reviewing the Google Mail Help Center.


Who can use it?

  • MHC students, faculty, and staff
  • MHC emeritus and retired faculty
  • MHC affiliates
  • Dual-enrollment high school students
  • MHC alums


How do I get it?

Eligible people receive access to their MHC email when their MHC account is provided to them.

Need MHC email support? Use the "Get email help" button on this page. 

Want an email group? Learn more about email groups



Email is available 24/7.

Tech support for email questions is available when the Technology Help Desk is open.


You might also be interested in

Based on your interest in this service, we think you may also be interested in the following LITS services:

Get email help Request email group

Related Articles (7)

Learn about delegate accounts in Google, how to add them, and how to check if you're already a delegate to an account.
An introduction to 2-step verification and instructions for enrolling your MHC Account in Google 2-step verification.
Instructions for adding and removing people from a Google group. You must be a group owner or manager to manage group membership for a Google group.
Instructions to sign into multiple Google accounts.
A description of what Phishing is and how to report it at MHC.
Description of what SPAM is and how to report it.
Forgotten your Mount Holyoke College Account password, or just need to reset it? Resetting your MHC Account password using the instructions below will change your password for Google Mail and Apps, Moodle, my.mtholyoke and all services that require MHC credentials.


Service ID: 378
Mon 6/26/23 11:03 AM
Fri 1/19/24 2:19 PM

Service Offerings (2)

Email support
LITS can help you troubleshoot email issues.
Email group requests
Email groups allow users to send messages to and share files with multiple users at once based on group membership. Users can create their own email groups or request LITS to create groups for them.