Support articles specific to the Microsoft Windows operating system.

Articles (8)

How to get your Bitlocker Recovery Key and regain access to your computer

Instructions for users having challenges with BitLocker on their Windows computers.

How to pause Windows updates

Instructions for faculty and staff who need to briefly defer Windows updates.

How to set "Active Hours" for Windows updates

A protected block of time, called "Active Hours" lets you specify the hours you are normally using your Windows computer. Here's how to set that time.

How to troubleshoot audio & video issues on a Windows computer

Instructions for initial audio and video troubleshooting steps for Windows computers.

How to Troubleshoot Windows Updates

When Windows Updates won't run, you can follow a few steps to try to fix or investigate the issue.

How Windows updates work on MHC-owned office computers

Understand the Windows update process for MHC-owned windows computers.

How to log into your College-owned Windows computer off-campus after changing your MHC Account password

What to do if you find you can't log into your College-owned Windows computer from off-campus.