What are they? Who gets them? What's included?
Overview
Your MHC Account is your key to accessing the rich resources and powerful software tools available to the MHC community.
Who gets them?
What's included?
Standard access includes:
- MHC Email, Calendar, Drive, Docs, Sheets and more powered by Google
- Moodle
- Eduroam wireless internet
- my.mtholyoke campus portal
- Library services, including Discover advanced search, online journals, library databases and interlibrary loan
- Microsoft Office 365 for Education
- Logging into classroom and lab computers
- The OneCard system for photo upload and fund deposit
- VPN (Virtual Private Network) system for remote access to on-campus resources
- MHCDrive file server shares (via mapped drives)
- Zoom
- Adobe Creative Cloud
- Printing
- Pathways advising system
- Duo multi-factor authentication
- Log in to the AskLITS portal (this website!)
Access to additional administrative systems is either controlled via roles (ex. people who manage budgets are given access to Report2Web) or must be requested.
Account Life-cycle
Creation & first access
New faculty accounts are created once the new hire passes their background check and the Provost's office enters them into the central administrative system. New account letters that include the faculty member's MHC username and initial password are automatically generated and sent to the Provost's office.
Faculty receive their MHC account log in information in the new faculty welcome packet from the Provost's Office.
Deactivation
Faculty accounts are deactivated 30 days after their employment contract end date.
When the account is deactivated:
- The faculty member can no longer log in and access MHC systems
- Email, documents, calendars, and other data in Google aren't deleted
- Shared documents in their Google Drive “My Drive” are still accessible to collaborators for now
- New email messages and calendar invitations are blocked
A department head/chair may request access to the account data, assistance with an email auto-responder, or (with the approval of the division's VP or their designee) an MHC account access extension for the user. Learn about and request account life-cycle exceptions.
Deletion
Departed faculty members' MHC accounts and all of their data will be deleted and no longer be accessible one year after the employment contract end date.
Exceptions:
- Retiring faculty and Emeriti retain access to their MHC accounts after their employment ends.
- Alum employees who leave the College retain alum-level access to the MHC account they used as a student. If they also used that account as an employee (instead of being provided a separate employee account), it will be removed from work-related Google Groups and Shared Drives so that they no longer have access to internal data.