What are they? Who gets them? What's included?
Overview
Your MHC Account is your key to accessing the rich resources and powerful software tools available to the MHC community.
Who gets them?
What's included?
Standard access includes:
- MHC Email, Calendar, Drive, Docs, Sheets and more powered by Google
- Moodle
- Eduroam wireless internet
- my.mtholyoke campus portal
- Microsoft Office 365 for Education
- Library services, including Discover advanced search, online journals, library databases and interlibrary loan
- Logging into classroom and lab computers
- The OneCard system for photo upload and fund deposit
- VPN (Virtual Private Network) system for remote access to on-campus resources
- MHCDrive file server shares (via mapped drives)
- Zoom
- Adobe Creative Cloud
- Printing
- Duo multi-factor authentication
- Log in to the AskLITS portal (this website!)
Access to additional administrative systems is either controlled via roles (ex. people who manage budgets are given access to Report2Web) or must be requested.
Account Life-cycle
Creation & first access
New staff accounts are created once the new hire passes their background check and HR enters them into the central administrative system. New account letters that include the staff member's MHC username and initial password are automatically generated and sent to the new employee's supervisor.
Staff receive their MHC account log in information when their hiring manager chooses to share the new account letter with them, usually on their first day of work.
Deactivation
Staff accounts are deactivated at the end of the last day of their employment.
When the account is deactivated:
- The staff can no longer log in and access MHC systems
- Email, documents, calendars, and other data in Google aren't deleted
- Shared documents in their Google Drive “My Drive” are still accessible to collaborators for now
- New email messages and calendar invitations are blocked
A department head/chair may request access to the account data, assistance with an email auto-responder, or (with the approval of the division's VP or their designee) an MHC account access extension for the user. Learn about and request account life-cycle exceptions.
Deletion
Departed staff members' MHC accounts and all of their data will be deleted and no longer be accessible 12 months after their last day at the College.
Exceptions:
- Emeriti retain access to their MHC accounts after their employment ends.
- Alum employees who leave the College retain alum-level access to the MHC account they used as a student. If they also used that account as an employee (instead of being provided a separate employee account), it will be removed from work-related Google Groups and Shared Drives so that they no longer have access to internal data.