Duo MFA: Overview of authentication methods

• Shows you a 3-digit number on the screen where you're logging in and prompts with a push notification on your phone to enter that 3-digit number.
  • If you're logging in on the same device where you have the Duo Mobile app set up, you'll be prompted for Mobile Inline Authentication instead (see next row in the table). 
• Requires an Android or iOS device compatible with the Duo Mobile app.
• Users can set up multiple devices with the Duo Mobile app (ex. a phone and a tablet).
• Can operate on WiFi / Does not require cellular data to function.
• Allows you to log into Duo-protected services on any device, so long as you have your phone/tablet with you.

If you haven't set up Duo yet, enroll in Duo and set up the Duo Mobile app for Verified Duo Push.
If you already have another method configured, you can manage your devices to set up the Duo Mobile app.

• This verification method is presented when a user is logging into a Duo-protected application on the same mobile device where they have Duo Mobile set up. 
• Instead of being shown a three-digit number and then entering it into the Duo Mobile app, you'll just be shown a prompt to open Duo Mobile and then to "Approve" or "Deny" the authentication. 

Read more and see screenshots.

• Available upon request to faculty and staff who aren't able to use the Duo Mobile app.
• Does not require WiFi or cellular data.
• Allows you to log into Duo-protected services on any device, so long as you have the hardware token with you.

• Available upon request to students who aren't able to use the Duo Mobile app.
• Requires cell signal and ability to receive SMS text messages.
• Allows you to log into Duo-protected services so long as you have your phone with you and can receive texts.

• Availability depends on your device(s).
• Requires WiFi / internet connection.
• Allows you to log into Duo-protected services ONLY on the device(s) where they are already configured.
• Should NOT be your only configured verification methods as they do not allow you to complete Duo verification on other devices (like a classroom or lab computer).

Want to add a platform authenticator? Manage your Duo devices.

• If you have other verification methods configured elsewhere, follow the manage devices instructions to add additional verification methods (like Verified Duo Push) so you can access Duo-protected services on that device.
• If you don't have other verification methods, open an MHC Account access support ticket. Usually we'll work with users to get their verification methods updated to support future login success rather than providing a bypass code as a "band aid" solution.

• Requires cell signal and ability to receive SMS text messages.
• Allows you to log into Duo-protected services so long as you have your phone with you and can receive texts.

• Requires cell signal and the ability to receive a call. 
• If you have a phone that can't receive texts/landline phone, you can set it up for Duo the first time you log into DASH if you didn't provide a recovery phone number when you claimed your account for DASH. 
• Phone call is available as an alternate method for any alum with a phone number set up for Duo. If you are prompted to complete Duo with a text message and want to do a phone call instead, choose "Other options" and then select "Phone call". You'll receive a call and be instructed to press a key to complete the verification.