Articles related to campus telephones and voicemail.

Articles (13)

Pinned Article Getting started with MHC voicemail

Log into your MHC voicemail and record your name/your department's name.

Avaya Softphone application FAQs

Answers to frequently asked questions about the Avaya Softphone application.

How to call off campus from your office phone

Instructions for calling off-campus telephone numbers from MHC campus phones.

How to check your MHC voicemail

Use the instructions below to check your MHC voicemail from wherever you are!

How to create MHC voicemail greetings

Instructions to set main and temporary voicemail greetings.

How to find a campus extension from your desk phone or the Avaya softphone application

Instructions for employees with campus telephones for finding the extensions for their colleagues.

How to forward your MHC voicemail to email

Instructions for forwarding voicemails from your campus telephone to your MHC email inbox.

How to reset your MHC voicemail password

Self-service options for resetting your MHC voicemail password.

How to resolve Avaya Softphone setup error: "No auto-configuration file available"

For users running into the error while attempting to set up the Avaya Softphone app.

How to restart your Avaya phone

Instructions for restarting an Avaya phone.

How to set call forwarding for Avaya phones

Setting your Avaya phone to forward calls to your cell phone.

Understand campus VOIP telephone cable setups

Diagrams and descriptions of the four different ways that your VOIP phone and computer may be connected to power and internet.

What to do when you move offices

Guidance for MHC faculty and staff who are moving offices and have questions about moving their computer and phone.