My Recently Visited Services
IT equipment that came from LITS should be returned to LITS. There are many reasons that you may be returning IT equipment to LITS: employee departures, retiring overdue computers, e-cycling old department equipment, etc.
Students, faculty, and staff whose phones are not compatible with the Duo Mobile app may request to be able to complete Duo verification via a hardware token or by getting Duo codes via SMS text message.
For systems that we manage, LITS assesses available AI features and follows a process to determine if we'll enable them for the campus community. This service page is a central place for community members to provide feedback about AI on campus and to request that new AI feature-sets be reviewed by LITS.
MHC-Public is an alternative WiFi network on campus for guests to connect to the internet.
Game consoles, TVs, printers, virtual assistants, etc.
MHC offers a legacy service for alums to have an @alumnae.mtholyoke.edu email address that forwards to a personal email address of their choice. This service is in operation until May 31, 2027 as a legacy service for alums that previously signed up to participate, but is not accepting new users.
If your OneCard is lost or damaged, it can be replaced. Additionally, the OneCard office provides large quantities of OneCards for large campus events like reunions, prospective student weekends, and conferences.
Request installation for software on MHC-owned computers (labs, classrooms, shared office computers) or licensed academic titles on personal devices. Note that non-college software is subject to review and approval.
Among other things, your OneCard provides access to the residence halls, academic, and administrative buildings on campus that are appropriate for you to be able to access. Additional access, changes to building's open hours, and access help can be requested here.
Supervisors and department admins can request a new phone or extension reassignment for their employees / office.
Borrow materials from libraries around the world through the MHC library.
You can find large meeting rooms, small group study rooms, a variety of furniture to ensure your comfort, and mediated spaces that can add to productivity.
Having trouble with your campus telephone, the Avaya softphone application, voicemail or just have a question? LITS is here to support you!
Join to help LITS test new computer configurations and software updates on your MHC-owned computer. Enroll, unenroll, and report issues.
Reserve a space in LITS for an event, meeting, table display, art display, one-off class session, etc.
The Workday support team is responding to many tickets as well as making changes to Workday. Response time may be 48-72 hours. We appreciate your understanding and patience as we work to correct these issues.
Media Services designs, installs, and maintains classroom audio-visual equipment and provides tech support for them including emergency troubleshooting and end user training.
LITS offers computer labs, which can also be used for study, group work, relaxing, sipping a cup of tea, enjoying the company of friends, or reading a good book.
Zoom, Google Meet, ZoomHealthCare, etc
Reports of the prints charged to each department separated out by user.
Find Stata on campus and/or request to install it on your personal computer.
Each year MHC requires faculty and staff to complete a cybersecurity awareness training through the SANS Institute, widely renowned for its cybersecurity training.
LinkedIn Learning is an online tool offering a wide variety of tutorials for learning software, creative and professional skills.
Get your wireless devices online quickly and securely with eduroam at Mount Holyoke College!