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This form is to get us preliminary information early, and is just the first step in your relationship with LITS as a Mount Holyoke faculty member.
Not sure where to start or just need some general help? Use this service to connect with LITS staff to get your questions answered.
The Workday support team is responding to many tickets as well as making changes to Workday. Response time may be 48-72 hours. We appreciate your understanding and patience as we work to correct these issues.
Students, faculty, and staff whose phones are not compatible with the Duo Mobile app may request to be able to complete Duo verification via a hardware token or by getting Duo codes via SMS text message.
A web-based interactive computational environment for writing, executing and presenting code.
Students can print from personal computers or campus lab computers to the multi-function devices (MFDs) across campus.
In addition to providing access to campus buildings, MHC OneCards also have debit functions including: dining dollars, printing money, and the MHCXpress account.
Access print and digital course reserves. Place course reserve requests. Name a proxy to place course reserves on your behalf.
Get your wireless devices online quickly and securely with eduroam at Mount Holyoke College!
Work with LITS to set up virtual Linux or Windows servers to run specialty courseware, research computing tools, development platforms, and other web-based/server-based applications.
Create, upload, edit and share video content on Kaltura for teaching and learning.
Borrow laptops, chargers, headphones, calculators, disk drives, and more from the Circulation Desk.
Find SPSS on campus and/or request to install it on your personal computer.
A suite of applications and services used for graphic design, video editing, web development, photography, and more.
Every spring, LITS honors our graduating senior student employees for their hard work and effort on behalf of the Library. To do this, LITS would like to include a book title of each graduate's choosing, with a personalized bookplate, in the library collection. If a graduate doesn't have a specific book in mind, a topic or subject area of interest can be suggested, and we’ll select an appropriate book in the collection.
If your OneCard is lost or damaged, it can be replaced. Additionally, the OneCard office provides large quantities of OneCards for large campus events like reunions, prospective student weekends, and conferences.
Password resets, MHC Account setup, logging in, Google 2-step/Duo MFA support, etc.
Borrow materials from libraries around the world through the MHC library.
Join to help LITS test new computer configurations and software updates on your MHC-owned computer. Enroll, unenroll, and report issues.
LITS provides and purchases many computer accessories for faculty and staff, some of which require departmental or other non-LITS funding. Other accessories can be purchased directly by your department through a Workday punchout.
Game consoles, TVs, printers, virtual assistants, etc.
Work with a research librarian, by Zoom or in-person