Popular Services
Password resets, MHC Account setup, logging in, Google 2-step/Duo MFA support, etc.
Not sure where to start or just need some general help? Use this service to connect with LITS staff to get your questions answered.
Among other things, your OneCard provides access to the residence halls, academic, and administrative buildings on campus that are appropriate for you to be able to access. Additional access, changes to building's open hours, and access help can be requested here.
Mount Holyoke College’s photo upload tool gives you the power to upload your own OneCard picture.
LITS provides computers to MHC faculty and staff to support the academic, research, and administrative work of the College.
The Avaya Workplace softphone application offers all the same functions you have on your office telephone, from an application installed on your computer.
Educational access to Word, Excel, OneNote and PowerPoint, Microsoft 365.
LITS provides and purchases many computer accessories for faculty and staff, some of which require departmental or other non-LITS funding. Other accessories can be purchased directly by your department through a Workday punchout.
If your OneCard is lost or damaged, it can be replaced. Additionally, the OneCard office provides large quantities of OneCards for large campus events like reunions, prospective student weekends, and conferences.
Connect with our IT asset management team for guidance on computer replacement(s), timeline(s), and eligibility; recommended device specifications; computer accessories; funding source(s); and more!
Supervisors and department admins can request a new phone or extension reassignment for their employees / office.
Learn about MHC email powered by Google.
The Workday support team is responding to many tickets as well as making changes to Workday. Response time may be 48-72 hours. We appreciate your understanding and patience as we work to correct these issues.
Get software installed on campus computers where you're not an admin (ex. classroom and podium computers, lab computers, shared office computers, etc).
This form is to get us preliminary information early, and is just the first step in your relationship with LITS as a Mount Holyoke faculty member.
Even if you’re traveling, you can still connect to MHC's network over the internet safely and securely to access the same resources you normally use on campus.
A digital accessibility review is conducted by Mount Holyoke's Digital Accessibility Coordinator to provide feedback on how a software product, web page, document, or course content meets or fails to meet WCAG 2.2 standards and the steps that can be taken to remediate the barriers.
Having trouble with your campus telephone, the Avaya softphone application, or just have a question? LITS is here to support you!
LITS offers computer labs, which can also be used for study, group work, relaxing, sipping a cup of tea, enjoying the company of friends, or reading a good book.
Share files, work on files simultaneously with others, revert to earlier versions of a file and access your files from any internet-connected computer or device.
In support of Five College academic opportunities, a dining meal exchange is available for students enrolled in a meal plan at any one of the Five Colleges.
In addition to providing access to campus buildings, MHC OneCards also have debit functions including: dining dollars, printing money, and the MHCXpress account.
A web-based interactive computational environment for writing, executing and presenting code.
You can find large meeting rooms, small group study rooms, a variety of furniture to ensure your comfort, and mediated spaces that can add to productivity.
LITS is here to protect you from phishing scams by blocking bad actors and quarantining scam messages to keep the community safe.