Popular Services
Not sure where to start or just need some general help? Use this service to connect with LITS staff to get your questions answered.
Password resets, MHC Account setup, logging in, Google 2-step/Duo MFA support, etc.
Mount Holyoke College’s photo upload tool gives you the power to upload your own OneCard picture.
Among other things, your OneCard provides access to the residence halls, academic, and administrative buildings on campus that are appropriate for you to be able to access. Additional access, changes to building's open hours, and access help can be requested here.
LITS provides computers to MHC faculty and staff to support the academic, research, and administrative work of the College.
If your OneCard is lost or damaged, it can be replaced. Additionally, the OneCard office provides large quantities of OneCards for large campus events like reunions, prospective student weekends, and conferences.
LITS provides and purchases many computer accessories for faculty and staff, some of which require departmental or other non-LITS funding. Other accessories can be purchased directly by your department through a Workday punchout.
Even if you’re traveling, you can still connect to MHC's network over the internet safely and securely to access the same resources you normally use on campus.
The Avaya Workplace softphone application offers all the same functions you have on your office telephone, from an application installed on your computer.
Google and OneCard access extensions, supervisor access to email and files, and email auto-responder support.
Connect with our IT asset management team for guidance on computer replacement(s), timeline(s), and eligibility; recommended device specifications; computer accessories; funding source(s); and more!
Educational access to Word, Excel, OneNote and PowerPoint, Microsoft 365.
Supervisors and department admins can request a new phone or extension reassignment for their employees / office.
A shared file storage location hosted on the MHC network and available on College-owned computers. Requires VPN connection to access from off campus.
This form is to get us preliminary information early, and is just the first step in your relationship with LITS as a Mount Holyoke faculty member.
Learn about MHC email powered by Google.
Get software installed on campus computers where you're not an admin (ex. classroom and podium computers, lab computers, shared office computers, etc).
LITS is here to protect you from phishing scams by blocking bad actors and quarantining scam messages to keep the community safe.
Zoom, Google Meet, ZoomHealthCare, etc
A suite of applications and services used for graphic design, video editing, web development, photography, and more.
LITS offers computer labs, which can also be used for study, group work, relaxing, sipping a cup of tea, enjoying the company of friends, or reading a good book.
Share files, work on files simultaneously with others, revert to earlier versions of a file and access your files from any internet-connected computer or device.
In addition to providing access to campus buildings, MHC OneCards also have debit functions including: dining dollars, printing money, and the MHCXpress account.
You can find large meeting rooms, small group study rooms, a variety of furniture to ensure your comfort, and mediated spaces that can add to productivity.
Work with Academic Technologies to set up virtual Linux servers to run specialty courseware, research computing tools, development platforms, and other web-based/server-based applications.