Popular Services
LITS provides computers to MHC faculty and staff to support the academic, research, and administrative work of the College.
Not sure where to start or just need some general help? Use this service to connect with LITS staff to get your questions answered.
Free educational access to Word, Excel, OneNote and PowerPoint, Microsoft 365.
Among other things, your OneCard provides access to the residence halls, academic, and administrative buildings on campus that are appropriate for you to be able to access. Additional access, changes to building's open hours, and access help can be requested here.
Password resets, MHC Account setup, logging in, Google 2-step/Duo MFA support, etc.
A suite of applications and services used for graphic design, video editing, web development, photography, and more.
A shared file storage location hosted on the MHC network and available on College-owned computers. Requires VPN connection to access from off campus.
The Avaya Workplace softphone application offers all the same functions you have on your office telephone, from an application installed on your computer.
Get software installed on campus computers where you're not an admin (ex. classroom and podium computers, lab computers, shared office computers, etc).
LITS provides and purchases many computer accessories for faculty and staff, some of which require departmental or other non-LITS funding. Other accessories can be purchased directly by your department through a Workday punchout.
Get your wireless devices online quickly and securely with eduroam at Mount Holyoke College!
Need to print on campus? LITS has the printers you need along with convenient ways to access them. From workhorse laser printers in labs to public multi-function devices (MFDs) to departmental printers, you can print all your work, whenever you need!
Reserve a space in LITS for an event, meeting, table display, art display, one-off class session, etc.
The Workday support team is responding to many tickets as well as making changes to Workday. Response time may be 48-72 hours. We appreciate your understanding and patience as we work to correct these issues.
Even if you’re traveling, you can still connect to MHC's network over the internet safely and securely to access the same resources you normally use on campus.
Google and OneCard access extensions, supervisor access to email and files, and email auto-responder support.
Supervisors and department admins can request a new phone or extension reassignment for their employees / office.
Having trouble with your campus telephone, the Avaya softphone application, or just have a question? LITS is here to support you!
Short term computer loans for faculty and staff in situations where their only assigned computer is not available or practical.
In addition to providing access to campus buildings, MHC OneCards also have debit functions including: dining dollars, printing money, and the MHCXpress account.
LinkedIn Learning is an online tool offering a wide variety of tutorials for learning software, creative and professional skills.
For MHC-owned devices only. Dell- and Apple-certified technicians on staff can repair most problems on site and provide a loaner laptop if you need one.
LITS is here to protect you from phishing scams by blocking bad actors and quarantining scam messages to keep the community safe.
Users whose phones are not compatible with the Duo Mobile app may request to be able to complete Duo verification via a hardware token or by getting Duo codes via SMS text message.
Students can print from personal computers or campus lab computers to the multi-function devices (MFDs) across campus.