Popular Services
Not sure where to start or just need some general help? Use this service to connect with LITS staff to get your questions answered.
LITS provides computers to MHC faculty and staff to support the academic, research, and administrative work of the College.
START OF SEMESTER NOTE: LITS is currently prioritizing new employee computer requests and out-of-compliance computer replacements - we thank you for your patience while we prepare for the new semester
Among other things, your OneCard provides access to the residence halls, academic, and administrative buildings on campus that are appropriate for you to be able to access. Additional access, changes to building's open hours, and access help can be requested here.
Password resets, MHC Account setup, logging in, Google 2-step/Duo MFA support, etc.
Google Gemini is a generative AI chat app designed to understand and generate text, code, images, audio, and video and interact dynamically with users.
Mount Holyoke College’s photo upload tool gives you the power to upload your own OneCard picture.
Get software installed on campus computers where you're not an admin (ex. classroom and podium computers, lab computers, shared office computers, etc).
A suite of applications and services used for graphic design, video editing, web development, photography, and more.
Students can print from personal computers or campus lab computers to the multi-function devices (MFDs) across campus.
For systems that we manage, LITS assesses available AI features and follows a process to determine if we'll enable them for the campus community. This service page is a central place for community members to provide feedback about AI on campus and to request that new AI feature-sets be reviewed by LITS.
Educational access to Word, Excel, OneNote and PowerPoint, Microsoft 365.
Need to print on campus? LITS has the printers you need along with convenient ways to access them. From workhorse laser printers in labs to public multi-function devices (MFDs) to departmental printers, you can print all your work, whenever you need!
Connect with our IT asset management team for guidance on computer replacement(s), timeline(s), and eligibility; recommended device specifications; computer accessories; funding source(s); and more!
Get your wireless devices online quickly and securely with eduroam at Mount Holyoke College!
The Workday support team is responding to many tickets as well as making changes to Workday. Response time may be 48-72 hours. We appreciate your understanding and patience as we work to correct these issues.
Game consoles, TVs, printers, virtual assistants, etc.
Work with the LITS Digital Accessibility team to answer your questions about digital accessibility or assistive technology, review the accessibility of a resource or product, or request a digital accessibility training.
If your OneCard is lost or damaged, it can be replaced. Additionally, the OneCard office provides large quantities of OneCards for large campus events like reunions, prospective student weekends, and conferences.
Learn about MHC email powered by Google.
Supervisors and department admins can request a new phone or extension reassignment for their employees / office.
LITS is here to protect you from phishing scams by blocking bad actors and quarantining scam messages to keep the community safe.
LITS provides and purchases many computer accessories for faculty and staff, some of which require departmental or other non-LITS funding. Other accessories can be purchased directly by your department through a Workday punchout.
In support of Five College academic opportunities, a dining meal exchange is available for students enrolled in a meal plan at any one of the Five Colleges.
In addition to providing access to campus buildings, MHC OneCards also have debit functions including: dining dollars, printing money, and the MHCXpress account.