Popular Services
The Workday support team is responding to many tickets as well as making changes to Workday. Response time may be 48-72 hours. We appreciate your understanding and patience as we work to correct these issues.
Not sure where to start or just need some general help? Use this service to connect with LITS staff to get your questions answered.
Password resets, logging in, 2-step verification support, etc.
You can find large meeting rooms, small group study rooms, a variety of furniture to ensure your comfort, and mediated spaces that can add to productivity.
Users who are not able to use the Duo app may request an alternate method of completing Duo 2-step verification.
Request new, additional, and replacement employee computers. Check whether your computer is due for replacement. Return computers to LITS. Purchase your computer when you retire.
Among other things, your OneCard provides access to the residence halls, academic, and administrative buildings on campus that are appropriate for you to be able to access. Additional access, changes to building's open hours, and access help can be requested here.
In addition to providing access to campus buildings, MHC OneCards also have debit functions including: dining dollars, printing money, and the MHCXpress account.
Even if you’re traveling, you can still connect to MHC's network over the internet safely and securely to access the same resources you normally use on campus.
Reserve a space in LITS for an event, meeting, table display, art display, one-off class session, etc.
Free educational access to Word, Excel, OneNote and PowerPoint, Microsoft 365.
LITS provides keyboards, mice, monitors, and other standard computer accessories for MHC-owned computers.
Get software installed on campus computers where you're not an admin.
Supervisors can request a new phone or extension reassignment for their employees.
MHC offers a legacy service for alums to have an @alumnae.mtholyoke.edu email address that forwards to a personal email address of their choice. This service is still in operation as a legacy service for alums that previously signed up to participate, but is not accepting new users.
Students can print from personal computers or campus lab computers to the multi-function devices (MFDs) across campus.
The Avaya Workplace softphone application offers all the same functions you have on your office telephone, from an application installed on your computer.
Find SPSS on campus and/or request to install it on your personal computer.
LITS offers computer labs, which can also be used for study, group work, relaxing, sipping a cup of tea, enjoying the company of friends, or reading a good book.
Borrow laptops, chargers, headphones, calculators, disk drives, and more from the Circulation Desk.
A suite of applications and services used for graphic design, video editing, web development, photography, and more.
Need to print on campus? LITS has the printers you need along with convenient ways to access them. From workhorse laser printers in labs to public multi-function devices (MFDs) to departmental printers, you can print all your work, whenever you need!
Guest printing is available in the library with a PaperCut guest account.
Learn about MHC email powered by Google.
A shared file storage location hosted on the MHC network and available on College-owned computers. Requires VPN connection to access from off campus.