Get started at MHC

Summary

A getting started guide for new students, faculty, and staff.

Body

Essentials: MHC Account & Photo ID (OneCard)

Haven't gotten your MHC Account username and initial password yet? Review our articles about MHC Account life-cycles and access for undergraduate MHC students, faculty, staff, Five College students taking MHC courses and other groups for more info.
 

MHC Account setup
 
Multi-factor authentication
 
OneCard ID photo
 

 

LITS is here to help!

The AskLITS portal (this website!) is your launch pad for LITS support and service. 

Find self-help articles
in the Knowledge Base

 Use the search bar 
in the top navigation

Browse services by campus role
Students | Faculty | Staff

Browse the Service Catalog 
by category

 Services A-Z lets you
browse services alphabetically

 

Featured resources

 

Workday Support Hub

 

MHC WiFi (Eduroam) 

 

How to log into campus systems

 

Software @ MHC

 

OneCard services

 

Video-conferencing
(Zoom + Google meet)

 

Campus email lists

 

Phishing support

 

Off-campus network access via VPN

 

Jump to featured resources for:

 

 For new MHC students

 

What computer should I buy for college?
Local vendors for personal computer hardware repair

 

Student printing

 

 Borrow and renew library materials
Library course reserves

 
Moodle Learning Management

 

Borrow media equipment
(projectors, cameras, etc)

 

Borrow laptops, chargers, and other tech (Gadgets-to-Go)

 
​​
 

Library study rooms (reserve online!)

Research consultations

 

 

 

 

 For new MHC faculty

 

LITS New Faculty Intake form

 

LITS New Faculty Guide
LITS Start of Semester Faculty Guide

 

Computer requests

 

Borrow and renew library materials
Library course reserves

 

Moodle Learning Management (LMS)

 

Class visits from LITS teams
Classroom AV support and training

 

Campus telephone setup

 

Faculty/staff printing 

 

 Adobe Creative Cloud

 

MHCDrive (Network storage)
Google Drive (Cloud storage)
Data Handling procedures

Virtru secure email

 

 Understand how to support Five College students in your courses

 

 

 

 For new MHC staff / contingent workers

 

Building/door access requests and support

 

Computer requests

 

Faculty/staff printing

 

MHCDrive (Network storage)
Google Drive
Data Handling procedures

 

Campus telephone setup

 

 Virtru secure email

 
 

Adobe Creative Cloud

Get started with hybrid and remote work

  

 

 

 

 For new Five College students taking courses at MHC

Five College students taking courses at MHC should review our article MHC Accounts for Five College students.

 

Questions?

How to open a support ticket
in the AskLITS portal


Go to my tickets

(How to view and engage with your tickets)

Details

Details

Article ID: 8206
Created
Fri 6/7/24 2:10 PM
Modified
Wed 12/18/24 4:43 PM

Related Articles

Related Articles (6)

1. MHC Account setup
Instructions for new members of the MHC Community getting set up with their MHC Account for the first time.
How to log into campus systems
Do I use my full MHC email address or just my username? Which password do I use? How do I get to the login screen? What about 2-step verification?
MHC Accounts for faculty
What are they? Who gets them? What's included?
MHC Accounts for staff
What are they? Who gets them? What's included?
MHC Accounts for undergraduate students
What are they? Who gets them? What's included?
Tech set-up for new hire: information for hiring managers
When is a new employee's account created and how do you know? Getting a OneCard. Useful links to share with them.