Get started at MHC

Summary

A getting started guide for new students, faculty, and staff.

Body

Essentials: MHC Account & Photo ID (OneCard)

Haven't gotten your MHC Account username and initial password yet? Review our articles about MHC Account life-cycles and access for undergraduate MHC students, faculty, staff, Five College students taking MHC courses and other groups for more info.

 

MHC Account setup
 

Multi-factor authentication
 

OneCard ID photo
 

 

LITS is here to help!

The AskLITS portal (this website!) is your launch pad for LITS support and service. 

Find self-help articles
in the Knowledge Base

Use the search bar 
in the top navigation

Browse services by campus role
Students | Faculty | Staff

Browse the Service Catalog 
by category

Services A-Z lets you
browse services alphabetically

 

Featured resources

Workday Support Hub

 

MHC WiFi (Eduroam) 

 

Software @ MHC

 

OneCard services

 

Video-conferencing
(Zoom + Google meet)

Campus email lists Phishing support Off-campus network access via VPN

 

For new MHC students

What computer should I buy for college?
Local vendors for personal computer hardware repair

 

Student printing

 

Borrow and renew library materials
Library course reserves

 

Moodle Learning Management

 

Borrow media equipment
(projectors, cameras, etc)

 

Gadgets-to-Go 
(laptops, chargers, calculators, etc)

 

 

Library study rooms (reservable online!)

Research consultations

 

 

For new staff

Building/door access requests and support

 

Request faculty/staff computers

 

Faculty/staff printing

 

MHCDrive (Network storage)
Google Drive
Data Handling procedures

 

Campus telephone setup

 

Virtru secure email

 

   
Adobe Creative Cloud  

 

 

 

 For new Five College students taking courses at MHC

Five College students taking courses at MHC should review our article MHC Accounts for Five College students.

Questions?

How to open a support ticket
in the AskLITS portal


Go to my tickets

(How to view and engage with your tickets)

Details

Details

Article ID: 8206
Created
Fri 6/7/24 2:10 PM
Modified
Fri 11/15/24 9:27 AM

Related Articles

Related Articles (6)

Do I use my full MHC email address or just my username? Which password do I use? How do I get to the login screen? What about 2-step verification?
Instructions for new members of the MHC Community getting set up with their MHC Account for the first time.
What are they? Who gets them? What's included?
What are they? Who gets them? What's included?
What are they? Who gets them? What's included?
When is a new employee's account created and how do you know? Getting a OneCard. Useful links to share with them.